These terms explain the conditions that apply when you access our website, create an account or purchase products from us.
By accessing or using this website, you agree to be bound by these terms and conditions.
These terms apply to visitors, registered customers and anyone purchasing products through the website.
If you do not agree with these terms, you should discontinue use of the website and its services.
You may use this website for lawful personal shopping and informational purposes.
You must not use the website for unlawful, fraudulent or harmful activities.
You must not attempt to interfere with, damage or gain unauthorised access to the website or its systems.
Information provided when placing an order or creating an account should be complete and accurate.
You are responsible for keeping your account credentials secure and confidential.
We make reasonable efforts to present product descriptions, dimensions, materials and images accurately.
Colours and appearance may vary slightly depending on lighting, photography and the display settings of your device.
Handmade or hand-finished products may naturally show small variations in colour, texture, finish, form or dimensions.
Natural variation in handmade or hand-finished products is part of their individual character and may not constitute a product defect.
Placing an order through the website represents your request to purchase the selected products.
An order is subject to product availability, successful payment, delivery availability and our acceptance of the order.
Select your products, provide the required information and complete checkout.
Your chosen payment method is submitted for processing.
Once accepted, an order confirmation is sent using the contact details provided.
Eligible orders are prepared and dispatched according to our shipping process.
Product prices are displayed in Indian Rupees unless otherwise indicated on the website.
Applicable charges, discounts, shipping costs and taxes are displayed where relevant during the checkout process.
Payment must be completed using one of the payment methods made available during checkout.
Payment processing may be provided through third-party payment providers. Their own terms, security procedures and privacy practices may apply.
An order may not be processed if payment is declined, incomplete or cannot be verified.
Delivery availability, estimated timelines and applicable shipping charges depend on the destination, product and order.
Estimated delivery times are provided as guidance and may be affected by circumstances outside our reasonable control.
Read shipping policyEligible returns, exchanges and refunds are handled according to our Return Policy.
We recommend reviewing the policy before placing your order, particularly for customised, personalised or final-sale items.
Read return policyUnless otherwise stated, website content including branding, graphics, photographs, text, layouts, product imagery and other creative material belongs to or is licensed for use by Salisha Global.
Such content may not be copied, reproduced, distributed, modified or commercially exploited without appropriate permission.
Our website may use or link to third-party services such as payment providers, delivery partners or external websites.
Those services may operate under their own terms and privacy policies. We recommend reviewing the applicable terms when using third-party services.
We aim to keep the website and information available, accurate and reliable. However, uninterrupted or error-free operation cannot always be guaranteed.
To the extent permitted by applicable law, liability arising from use of the website, services or products may be subject to reasonable legal limitations.
Nothing in these terms is intended to exclude rights or remedies that cannot legally be excluded under applicable consumer law.
These terms may be updated from time to time to reflect changes to our website, services, operations or applicable requirements.
The latest version will be published on this page together with the relevant last updated date.
If you have questions about these terms, an order or your use of the website, please contact our customer care team.
Contact customer care