A SIMPLE
return process.

If you are not satisfied with an eligible product, you may request a return within the applicable return period.

Returned products must meet the conditions described in this policy. Products that have been used, damaged after delivery, altered or returned without their original packaging may not qualify for a refund.

We recommend checking your order carefully as soon as it arrives and contacting us promptly if anything is incorrect.

BEFORE YOU
send it back.

To qualify for a return, the product should be unused and returned in the same condition in which it was received.

SOMETHING
not right?

Please inspect your order when it arrives. If an item is damaged, defective or different from what you ordered, contact us as soon as possible.

When reporting an issue, please provide your order number and clear photographs of the product, packaging and any visible damage. This helps us review the issue efficiently.

FOUR
simple steps.

AFTER WE
receive it.

Once your returned item has been received and inspected, we will inform you whether the refund has been approved.

Approved refunds are normally issued to the original payment method. Processing times may vary depending on your bank, card provider or payment service.

NEED A
different piece?

Exchange availability depends on product eligibility and current stock. Contact our support team before returning an item for an exchange.

If the requested replacement is unavailable, another available resolution may be offered according to the circumstances of the order.

SOME ITEMS
may differ.

Certain products may not be eligible for return because of their nature, condition or the terms under which they were sold.